Terms of service

These terms govern your use of this website and set out the standing terms on which ROTTENDATALABS SOFTWARE DEVELOPMENT SERVICES, trading as RottenData Labs, provides software development services. A signed engagement agreement, where one exists, takes precedence over anything on this page.

1. This website

The content here is provided for information. We keep it accurate, and every figure about our own products is checkable against the live system at the time of writing, but we do not warrant that the site is free of error or continuously available. Nothing on this site is an offer capable of acceptance; a proposal becomes binding only when both parties sign an engagement agreement.

2. Demonstration builds

FlowDesk, PayTrack PH, and SnapRoster are demonstration builds. They run on seeded, in-browser sample data, hold no real records, and carry no service commitment of any kind. Do not enter real personal or financial information into them.

3. Engagements

• Scope. Each engagement is defined by a written agreement covering deliverables, milestones, fees, and timeline. Changes to scope are agreed in writing and may affect price and schedule.
• Payment. Unless the agreement says otherwise, fees are split between a deposit on signing and a balance on turnover. Work may be paused where an invoice is materially overdue.
• Client responsibilities. Timely feedback, access to the people and systems needed, and the content or data required for the build. Delays here move the schedule.

4. Ownership and turnover

On full payment, ownership of the deliverables built specifically for you transfers to you. That includes the source code and the service accounts, which we create in your name wherever the provider allows it. You are not required to keep us engaged in order to keep your system running.

We retain ownership of our pre-existing tools, libraries, and general know-how, and we may reuse those in other work. We may describe the engagement in our portfolio and name you as a client unless you ask us in writing not to.

5. Warranty

Unless the agreement states otherwise, we correct defects reported within 60 days of turnover at no charge, where the defect is in work we delivered. The warranty does not cover changes made by others, third-party service outages, new feature requests, or misuse. Beyond this warranty the work is provided as is.

6. Subscription products

Burrow is provided on a subscription basis under its own terms of service, published at burrowph.com. Those terms govern that product, not this page.

7. Limitation of liability

To the fullest extent permitted by Philippine law, our total liability arising out of an engagement is limited to the fees actually paid to us under that engagement. We are not liable for indirect or consequential loss, including lost profits, lost business, or loss of data, except where such limitation is not permitted by law. Nothing here limits liability for fraud or for gross negligence.

8. Confidentiality

Each party keeps the other’s non-public information confidential and uses it only to perform the engagement. This obligation survives the end of the engagement.

9. Termination

Either party may terminate an engagement on written notice where the other is in material breach and has not cured it within 15 days. On termination you pay for work completed to that point, and we deliver what has been paid for.

10. Governing law

These terms are governed by the laws of the Republic of the Philippines. Disputes are submitted to the courts of the Province of Antique, without prejudice to either party seeking to resolve the matter amicably first.

11. Contact

ROTTENDATALABS SOFTWARE DEVELOPMENT SERVICES
DTI reference PBSX749119370666
Iloilo City · Philippines
rodlester.moreno23@gmail.com